NB: Aeroclub Frustration - Comments Please!

[nicow]

[John Boucher]

As mentioned above, here is Donald's feedback

My report, that is posted here, was tabled at the Aero Club Board Meeting last night (12/7/2011).

The board consensus of opinion expressed by the other sub-sections of the Aero Club was that our service delivery concerns were applicable
to them too. These matters were deliberated in detail and a package of solutions/enablers to enhance performance were tabled and they were
approved for immediate implementation.

I am thrilled that these matters received the attention that they deserved and I look forward to them becoming a core component of a new
found centre of service delivery excellence. We will, on a quarterly basis, provide further feedback on the progress made with the implementation
and on the effectiveness of the approved solutions..

Donald Hicks
wendonair@wendon.co.za<mailto:wendonair@wendon.co.za>

[KFA]

Great news. More info on the suggested solutions please if you can John

[John Boucher]

I sincerely think we have made progress and would prefer the Exco or Jeff Earle to reply to what is to be done.

Even though the method applied was met with frown, point of the finger and regarded as inappropriate - it has churned out results and appreciate the sections that supported our concerns (was theirs as well) and solutions brought to the table. Let me say that we thrashed the issues through and we view all achieved in a positive light. It was a looooong day to say the least.

I do have a comment.... the microlighters forum is unheard of and was met with some surprise. Oh, you have your own forum? It is apparent that AVCOM is the mouthpiece be all and end all. Hence, I'll copy replies made there to this thread. The board does now however know of our forum! We can be proud of this forum as it is the one used by the largest sub-section of AeroclubSA and with the SAGPA guys thrown in, we have a platform for in excess of 1500 members ( ) of our wonderful recreational activities & passion!

[ZAZU]

So, John,

Any news on the membership card saga?

Christo

[John Boucher]

Hi Christo & others...

I think the membership cards have taken a back seat to what is now primarily important and that is getting the member database list up to date, current & correct. I posted a link on another thread for members to PLEASE update their details.... viewtopic.php?f=1&t=16191

Only 40 responses received ..... Some of the responses were incomplete but that's not the end of the world right now. When it is going to be a serious issue is next year when the new system decided is implemented and goes live, we are going to have frustrations yet again.

[D2O]

Hi Christo & others...

I think the membership cards have taken a back seat to what is now primarily important and that is getting the member database list up to date, current & correct. I posted a link on another thread for members to PLEASE update their details.... viewtopic.php?f=1&t=16191

Only 40 responses received ..... Some of the responses were incomplete but that's not the end of the world right now. When it is going to be a serious issue is next year when the new system decided is implemented and goes live, we are going to have frustrations yet again.

Can you maybe put up a list of names of updates you have received thus far?
I'm not sure if mine went through. The website said it did, but shouldn't it have forwarded me a confirmation to the email address I specified?

[John Boucher]

I only have from the 17th July but the update is automatically sent to 3 e-mail addresses : Mine, Brett & Jackie. Those that were received were updated by Jackie on the Aeroclub system. I am waiting for the latest list from her. This is then going into a MS-Access database. Other corrections done and then back to her. There appears to an issue with the forwarding e-mail address chosen by the person updated and the developers are looking into that. May I add that an incredible amount of "SPAM" hit the system.

Please give me a gap and I'll put together those I have... my day time job has suffered today because of various other MISASA & Aeroclub matters attended to!

[RV12]

Just got an email from the Aeroclub in which they guide you on how to renew your membership. They request you to use a temporary password to log in but they don't give you the password ?

Membership renewals to Aero Club and your affiliated section will start on 1 December 2015. Please note that we have migrated the Aero Club Database onto a new system, and our banking details have changed. Payments for the membership renewal must now be made into the new Aeropay banking account via the new Aeroclub system.

Please do not use the old banking account for renewals!

Please see the following details you will need in order to login and renew your membership on the new system:

1) Please click this link to open the new system http://aeroclub.blueboxonline.com/
2) Enter your ID/Passport Number:
3) Enter the following temporary PASSWORD:

You will need to have the following ready

1) Your ID number
2) A Debit or Credit card
3) Your personal details

Please help with this change to make the process as smooth as possible.

[justin.schoeman]

Just got an email from the Aeroclub in which they guide you on how to renew your membership. They request you to use a temporary password to log in but they don't give you the password ?

Just click 'Forgot Password' and they send you a new one.

[John Boucher]

... or you can just ask John to assist you

[RV12]

... or you can just ask John to assist you

Thank you John. Sorted !

[John Boucher]

Pleasure Wouter...

[Wingover1]

Has anybody had the same experience. I paid my Aeroclub fees beginning of Jan. 2016 and while doing so also paid for a book that was on special offer. Till now mid September I haven't recieved my book or a membership card. Who can I contact to help me sort out this problem please

[John Boucher]

E-Mail ALL your current details to admin@misasa.org

Including your ID, postal and telephone numbers.

Thelma will resolve your issues.

JB