Artur Trendak -illegal producer Zen1 in serious trouble...

[CelierAviation]

My name is Christopher Wronowski and I am the person responsible for contact with customers, Raphael not look here.
Regarding your assessment of who is the designer:
Maybe Rotax, - if done Xenon engine? Maybe DUC propeller manufacturing plant, because the propeller made​​? Maybe Kenda - if made ​​tires?
Mr. Doleac has give some advice by Raphael, is a part of history, but it is not gyro designer who created the entire machine.
Complete machine - Xenon Gyro is a unique project which is undisputed by Raphael Celier which is confirmed by the law. A history of Mr. Doleac not ashamed, on the contrary - we are proud of and show it in our materials and on the web.



How far is it from here to the Xenon?

[mak]

Christopher

As I mentioned to you in my numerous e-mails, you need to stop the nitpicking and mud slinging on the forum, rather concentrate on restoring the image of Celier Aviation and then maybe one day people will have faith in and respect for the company. As mentioned to you in my mails, I don't agree with your business principles and suggest you get that right before trying to enter the SA market again, you know what I am talking about . I suggest you, as the marketing manager, stop wasting time on the forum and get going , you have long and hard work lying ahead. All the best , you are going to need it.

[CelierAviation]

MAK
I have tremendous respect for the customers who have chosen and appreciate the Xenon.
I also have tremendous respect for people who have done great work for the promotion of Xenon in South Africa.
However, I have also great respect for property and respect for the law.
As co-owner of CelierAviation I look into the future and provide users and customers with maximum support and access to spare parts and machines. For this it is necessary to work with local distributors and building a positive image of the brand Xenon.

[Steve_SP]

Hi Krys,

I spent 22 years working in marketing.

I've never seen such a bad example of "....building a positive image of the brand.....".

This thread was started by the very first post of a "member" called XenonZen1 - the post and the images are all very negative about a business rival. Negative publicity usually backfires - it is a risky strategy.

Question - Can you confirm that the original post by "XenonZen1" was actually posted by an employee of CA ? If so, why didn't you use a real identity? Member "XenonZen1" appears now to have gone very quiet.

To make matters worse the very same photos have been posted on at least three gyro forums - is this a marketing strategy.

I hear many positive comments about the Xenon gyro and its performance - this should be great for marketing - imagine all the positive campaigns you can create on that good reputation.

At the moment the marketing and charm offensive appears to be running in reverse gear.


Regards

[Gyronaut]

"As julle water trap in die kak-dam help dit nie jy druk die ander ou onder nie, jy bly ewe diep innie kak."

I have had the good fortune of training 2 students in their Xenons and I have become very fond of the machine. Once you understand that a side by side flies differently to a tandem and get it right, she is an absolute pleasure to fly. The comfort, style and visibility is foreign at first - are you really in a Gyro? Wow!

The local support from Braam and Johan at Wagtail that I have experienced has been excellent. Minor teething snags were speedily resolved - even though we are 1400km's away. The reliability of the machine does make their job easier.

Pity about the partnership split, often more good than bad comes from it. Lets hope the products and services improve as a result.

[PieterKotze]

As the first owner of a Zen1, I would like to make the following statement:

1. I am not sure of what had happened between the parties, but Trendak stayed put and Celier ducked! Now where I come from, the guy with the rights stays and the other guy ducks!
2. I have taken delivery of a magnificent Gyro build by Trendak, pity that Celier has deemed it fit to take on the world, but forgetting his customers, any in SA;
3. The 1 st thing on Celier's website was the request for a new agent in SA. My information is that Braam and Wagtail had supported Celier tremendously, a huge amount of the improvements on my Gyro bear the fruits of Wagtail input, I have seen the prototypes, so whom has stolen from whom?
4. Having not met any of the parties, I cannot really comment, but if I am to be lead by Vertcal Tango and Flynote, both of whom have had intimate contact with Celier, and from that seeing the response above by his Team, surely cloned from the same mould, I can only comment that the offending party in the dispute can only be Our Dear Leader, CEO of Ceo's, Gyronautis, Test Pilot Extraodinaire, Mon Piloot, Chief Designer of all things that Fly. The thread from above plays that story out, where a Marketing person attacks his customer. Sir, I am not sure which School of Marketing you attended, probably the Marikana Society of Marketeers on how to win friends and Influence People. Wake up, you have clients out here, whether they own Xenons or ZEn's. If your Master ia what he claims to be, the designer of all designers, he needs to climb off his little chair and face his clients, many of whom thinks he is an absolute monkey! Fix that and this amazing Gyro will bring you all the prosperity you obviously wish for. The way you are going about it as you have above in your posts will get you NO Agent, Clients or Aviators to support you in SA;
5. To Braam and his Team at Wagtail, as "Air Pollution" (having only flown 50 hours, 10 on a Xenon), your professionalism is a virtue. Comparing Celier's 1 st attempt, ZU-EHT vs ZU-RBI, is like chalk and cheese and a lot of the improvements I see is lying strewn around Wagtail as prototypes. Strange that Our Dear Leader at the time of his visit pooh-poohed a lot of these and now thay are in the Xenon, Mmmmmmm makes me wonder who the devil is in this dispute.
6. To my fellow Aviators, if I may make myself a part of the Group, but especially my fellow Xenon Owners, the negative publicity that Celier is seeking from advertising the dispute he has with Trendak, in stead of telling all and sundry how wonderful he his (something I understand he is not shy to do), will be the downfall of his 2 nd new Company....remember he already fled France before leaving behind another dispute, so France, Poland, Russia, hell the guy cannot map read, there aint no places more north!
7. Mr Celier Marketing Guru, Part Owner of the Company, and you Team, including your CEO....why dont you wake up and see the magnificent product you have, fight your fights with Trendak as low key as possible, and clone some of Celier's big talk into yourself and your Team and tell owners how wonderful you are and that they have nothing to fear, their investments are safe. Then maybe this tread will turn positive and you will gain the support and sympathy of your clients! Even I that have a ZEN1 would have posted a positive post if you came on and said..."owners we have a dispute with ATA, but that is between us, Celier is strong and we are here for you, even if your gyro is called a ZEN1"..See what opportunity you lost, dont carry on cocking it up, fix it NOW or Celier will always just be remembered for it's loud mouthed CEO.

Signing off from the forum, ZU-RBI

[mak]

Pieter
Welcome to the forum and Xenon, sorry Zenon, sorry Zen. If only the Zen gives you half as much enjoyment as my Xenon is giving me, you are in for a wonderful time. Enjoy and safe flying.

[Vertical Tango]

Pieter, Welcome !
Thanks for your thoughts and I am 100% with you.
From now on, let's not waste time on this subject. What you should be concerned about is support if you need it at any stage, like spares etc...
The Xenon or your machine for that matter is a very simple machine and there is nothing that cannot be resolved locally. I know because I have built mine and had to manufacture (and learn how to manufacture!) many components that (you know who) kept although being paid for. I had to sit down and look at myself deeply, as the packet of mixed screws and the incorrect instructions are not worth much until the damn thing flies. Indirectly HE did me service as I had to learn new skills that I never thought I could. It is today such a joy and satisfaction and flies so well in such great comfort. Between Braam, Johan VL and the other owners, we will always sort out anything. And let's hope we don't have to remove Artur from the equation.
Good luck and we'll meet one day to talk rubbish.

[PieterKotze]

Thank you MAK, if it was not for your selfless time and input to take me on my 1 st flight in a Xenon, I would never have thought of aqcuiring this magnificent Lady. She is not an easy 1, and the conversion from my M16 flight experience has proven to be a challenge, but amazingly on Friday She eventually allowed me to fly her as She wanted to and oh boy....2 up (BIG guys!), 60 lt of fuel, so Max all Up of 545 Kg's and she climed at 1000 ft/sec in Parys! She is going to be a handfull when 1 up, so if anyone feels like flying from Springs towards end September, come and experience ZU-RBI, you wont be sorry.

Thank you to you also JP, I have no doubt that the experience at Wagtail and yours in struggling through a Kit far outweighs the inputs that Celier and his clones are in a position to give. You will note that only the Marketing Clone talks, nowhere have I noticed a single mention from the After Sales Service Guy to make sure all current owners are placated. Strange that you use a forum like this to tell people how many rotors, fuselages, tyres you have in stock. That you do by placing an Ad in African Pilot, not flapping your lips at mostly owners of Aircraft. By the way, please hold my spot warm in FAKR, just parking off in Springs for a while, need my instructor Rainier to still hold my hand a bit until my fellow aviator stop calling me Air Pollution.

ZU-RBI

[PieterKotze]

Sorry, 1000 ft/min, nearly turned her into a Saturn IV Rocket!!!!!

[FLYNOTE]

Me myself I personally will never again consider buying from Raphael C. My reasons have nothing to do with the Gyro itself. There are just some individuals in this world who you would rather sidestep after a bad experience shared by too many all over the gyro world. I would like to buy my next Xenon, Zen, Xenophobic or whats it called? ...from the " illegal producer Zen1 in serious trouble." I am certain that I will get a serious machine which will give all you local gyronauts a lot of trouble in keeping up with me on the next SA gyro jambouree

[PieterKotze]

As a follow-up to my posting, check this out when you try and access World CEO, Master Test Pilot of Test Pilots, Designer of all things that flies, and his attempt at defaming Artur Trenduk.... www.celieraviation.eu/

Pieter Kotze

[mak]

Pieter

I flew over Springs yesterday hoping to see some action and any sign of the new Zen1 to give me an excuse to land and see your beautiful baby, but it was very quiet. Is it hangered at Springs yet? Please let me know, I want to come and visit.

[PieterKotze]

Hi MAK,

Let's move this to the Xenon Blog rather, this blog depresses me, and I have had my say about some of the idiots that claim to represent and support us owners that have spent lots of time and cash to fly this magnificent machine.

Pieter

[FLYNOTE]

Petrus my ou maat, slaap lekker elke aand want jy het n ongelooflike lekker gyro vir jou gekry! Ek brand om te kom kyk. My een trek nou by die 200 uur en behalwe vir n aard draad wat aan die uitlaat geraak het( swak preflight aan my kant) en n kortsluiting veroorsaak het ( fuse geblaas) vlieg ek uur na uur sonder die geringste 'hiccup' ! Ek vlieg van mpi na mpi en vlieg vêr en wyd en hierdie masjien kan maar, hoor. Ek het genoeg gyros in my lewe gevlieg en besit om te weet wat vir my werk en ek hou by wat ek nou het. Ek hou van die sy aan sy en toe kajuit. Die spasie en gemak wat die Xenon my bied is wat ek nou geniet op hierdie stadium van my lewe en vliegloopbaan. Xenon werk vir my vandaar my tweede een en derde binnekort op bestelling. Moet jou geensins steur aan die politiek nie. Dis nou maar n ding van die vliegbedryf wat altyd met ons sal wees. In die vastevlerk wereld was dit altyd bo vlerk vs ondervlerk en piper vs cessna en die Baron boys was windgatte en n E klas Baron was ondergesik aan die B 58 terwyl n B55 n ' underperformer' was en dan het die manne se moere behoorlik geroer as jy gesê het n Bonanza gaan lè op sy gat as jy hom oorlaai! Weet jy wat? As jy n êrie het wat jy geniet en vir jou lekker is om te vlieg, dan het jy die regte êrie. Ek het Raphael se geloofwaardigheid lank terug al publiek en op hierdie forum in twyfel getrek en geweet dis net n kwessie an tyd voor slim sy baas vang. Die Xenon soos baie ander gyros is wat hy is agv terugvoer van loodse wat die goed vlieg en aanbevelings maak. En kundiges in die fabriek wat hulle uiterste probeer om aan die vereistes wat eienaars stel te voldoen...van selfsprekend onder behoorlike leiding! Ek dink eerlik dat mense soos Modling von Ludwig n ongelooflike bydrae gemaak het deur verbeteringe voor te stel en waar die ontwerper,toetsvlieënier, president, ceo, brass balle, knopkierie, gurugyrofranseweetalleskanmyniksverteljoumoer nie anders kon as om die raad te volg en dan te maak asof dit sy idee en patent was nie. Ek onthou hoe ons destyds by Vittorio gepleit het vir passasier skerms op ons Magnis. Eers is vertel dat dit nie aerodinamies was nie toe my vriend Vic Venter sy eie ontwerp en installeer het. Die volgende modelle het met die skerms uitgekom en toe is dit aerodinamies. Ek het een van die eerste nuwe generasie m16 s gehad en onthou nog die gesweet by burger lugvaart om te probeer verduidelik dat die wyeromp met die windskerm maar basies dieselfde is as die smalromp outjie wat ek vantevore gehad het.Die Magnis wat hier gevolg het was fantasties en ons kon moeiteloos in groot gemaak Namibie, Mozambiek en Angola platvlieg en om die grense van SA rinkink. Modling het baie sulke aanpassings aanbeveel en maak werk op die Xenon. Oor die verkoelings probleme wat plaaslik uitsorteer is kan boekdele geskryf word! Bottom line; Die Xenon wat jy het is die eindproduk van vorige generasies se verbeterings op aanbeveling van mense wat Xenon vlieg en onderhou en die te kortkominge uitgewys het. Die plaaslike expertise om die vliegtuig te onderhou is seker van die gevorderdste in die wereld en dis hoekom Xenon eienaars reg oor die wereld dikwels aan ons plaaslike deure kom klop vir raad as daar sekere vrae ontstaan.Geniet jou êrie. Jy moet na n tandem gewoond raak aan die eienskappe van n sy aan sy tuig maar as die stuiwer val...swaerie, dan gaan jy die ' ultimate' in gyrovlieg ervaar. Jy sal nooit terugkyk nie.