Aeroclub contact details please?

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Aeroclub contact details please?

Postby Loco » Mon Jan 06, 2014 10:46 am

Hi guys

I'm trying to sort out a Fundi issue but can't get hold of anybody at Aeroclub

Are they open yet?

If so anybody please have a contact number besides the one on their website that just keep ringing (011 082 1100)?

Many thanks
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Re: Aeroclub contact details please?

Postby Bundy » Mon Jan 06, 2014 11:30 am

They are open, you can also call RAASA on 011 0821000...they can put you through to them as well.

Perhaps just busy?
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Re: Aeroclub contact details please?

Postby Loco » Mon Jan 06, 2014 1:30 pm

Bundy wrote:They are open, you can also call RAASA on 011 0821000...they can put you through to them as well.

Perhaps just busy?
Got hold of them thanks! (^^)
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Re: Aeroclub contact details please?

Postby John Boucher » Tue Jan 14, 2014 8:47 am

Sorry, only saw this now...

You can call Thelma or myself to resolve Fundi issues. We welcome this as then we resolve other issues such as incorrect information etc.

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Re: Aeroclub contact details please?

Postby Loco » Tue Jan 14, 2014 9:40 am

John Boucher wrote:Sorry, only saw this now...

You can call Thelma or myself to resolve Fundi issues. We welcome this as then we resolve other issues such as incorrect information etc.

MISASA : oh seven one 656 2027
Fax : oh ate six 272 2027

admin@misasa.org
comms@misasa.org
Thanks John

Perhaps you can find out if the Fundi developer can add an enhancement so you can select EAA National &/ Chapter membership

Currently it only allows you to pay for both (R400)

Cheers
Ant
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Re: Aeroclub contact details please?

Postby John Boucher » Tue Jan 14, 2014 9:55 am

Hi Anthony

I think that is how EAA wanted it... you obviously have Paul Lastrucci's contact details and would then suggest your request be directed at him? :-)

Whilst I'm posting this... some mebers have received an error 6 code when doing the credit transaction. If this happens, please don't try and resubmit payment. Rather check if the transaction went through on your banking statement and advise us asap. Otherwise we sit with multiple transactions to resolve for a single member.... no fault of yours though ;-)
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Re: Aeroclub contact details please?

Postby leprechaun » Tue Jan 14, 2014 8:07 pm

Paid my subs , promised to get certificate , but noja , we now the fundi system and the operators thereof , still no confirmation Alex Rudd :twisted: :evil:
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Re: Aeroclub contact details please?

Postby John Boucher » Tue Jan 14, 2014 8:13 pm

leprechaun

Did you pay via the Fundi system or did you pay your subs at Aeroclub?
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Re: Aeroclub contact details please?

Postby leprechaun » Wed Jan 15, 2014 5:56 pm

Mr John , paid the lass behind the desk in the RAASA offices , still no confirmation , do I hold them liable if I dont win the Oshcosh ticket , or do I start a drive for the "other aeroclub" Alex (leprechaun) :evil: :twisted:
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Re: Aeroclub contact details please?

Postby John Boucher » Wed Jan 15, 2014 7:04 pm

In that lies the problem mr.leprechaun... no fault of Fundi

Let me follow it up. Kindly pm me the receipt number
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Re: Aeroclub contact details please?

Postby KlapperKnop » Wed Jan 15, 2014 7:20 pm

.
Last edited by KlapperKnop on Wed Jan 15, 2014 8:17 pm, edited 1 time in total.
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Re: Aeroclub contact details please?

Postby John Boucher » Wed Jan 15, 2014 7:38 pm

Faizel I responded to your e-mail and included your membership document quite promptly!

Matter resolved via PM & e-mail (^^)
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Re: Aeroclub contact details please?

Postby leprechaun » Wed Jan 15, 2014 7:46 pm

Hi John I will have to go through all the papers I have for Dec to try and find the receipt number , now what if I cant find it , ???Leprechaun
DO PEOPLE AT AEROCLUB GET PAID TO DO THEIR WORK OR WHAT ???
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Re: Aeroclub contact details please?

Postby John Boucher » Wed Jan 15, 2014 8:01 pm

If you paid at RAASA, then what happens is that that money then gets given to the lady at Aeroclub. This then has to be deposited into the Aeroclub account and a credit card transaction then ties it up with the Fundi system. I'll drop Nicole an e-mail to cross check what she has received from RAASA.

As for membership certificates, the system is supposed to automatically batch out the certificates to e-mail addresses. Thelma has been hard at work to once again correct information that has either been lost or plain wiped out... We have picked up a couple of duplicate transactions as I mentioned earlier and also addressing those... Members that have not received theirs just drop Thelma an e-mail requesting it and include your postal address and cellphone number. She then uses this not only to provide you with it, but also to check that your information is concise. It remains a hands-on process and members we have been in contact appreciate the interaction.

So, as we have in the past asked - send an e-mail to Thelma on admin@misas.org and your query receives appropriate attention but to try and ## me ain't gonna work so lekker...

Oh, as for Anthony's problem, even though not a MISASA issue, I immediately escalated tot he correct persons to attend to... (^^)
Skybound's problem resolved....
Faizel's query resolved....
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Re: Aeroclub contact details please?

Postby Paul Meanwell » Thu Jan 16, 2014 1:53 pm

I did my payment on the Fundi system, but did not acquire my membership certificate.

Called 011 082 1100 the next morning, got an answer straight away, and received my certificate via e-mail from Nicole Conolly within minutes!

Thanks Nicole!
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