Wow guys had the most pleasant experience at the CAA just now
I was mentally prepared to go in there, be messed around from queue to queue and having to come back some other day to collect my documentation...
Low and behold as I walked in I was directed to the correct department, made prompt payment, waiting at most 10 minutes then got my registration papers! Pronto!
Imagine if all government departments operated like these guys!
Thanks again CAA keep up the good service!
PS. Now I have to go to RAASA to sort out my ATF then I can finally fly with my own aerie! Hope their service is as good as the CAA...
Cheers
Ant
Thank you CAA!
Thank you CAA!
Anthony Hugo
Crosswinds
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Crosswinds
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- Alpha
- Frequent Flyer
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- Joined: Mon Oct 19, 2009 3:20 pm
- Location: Klipriver Airfield JHB South
Re: Thank you CAA!
Hey Ant,anthonyhugo wrote:Wow guys had the most pleasant experience at the CAA just now
I was mentally prepared to go in there, be messed around from queue to queue and having to come back some other day to collect my documentation...
Low and behold as I walked in I was directed to the correct department, made prompt payment, waiting at most 10 minutes then got my registration papers! Pronto!
Imagine if all government departments operated like these guys!
Thanks again CAA keep up the good service!
PS. Now I have to go to RAASA to sort out my ATF then I can finally fly with my own aerie! Hope their service is as good as the CAA...
Cheers
Ant
Let me tell you, I went on Thursday to get my ATF at Raasa, and this is my 3rd ATF i have done, wow great service is all I can say...got there with all my Docs, they checked them and said all is in order I paid my R200 and they asked me to come back in 1 hour, I got back just after 1 hour was up and all my paperwork was ready for me...signed approved and in my hands....awesome service from RAASA....


Sometimes you will never know the value of a moment until it becomes a memory - Flying is making moments, memories
ZS-WGT
ZU-AAS
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ZS-WGT
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Re: Thank you CAA!
That's great news Alpha, I hope I have a similar experience will report back
Anthony Hugo
Crosswinds
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Crosswinds
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Re: Thank you CAA!
The people who struggle are usually....and I say again USUALLY (i know there are exceptions
)....the ones who do not have everything in order. Always phone ahead and make sure you have every piece of documentation necessary...whether it's CAA or RAASA before you go.
We have had no issues with either Organisation and I was impressed too.

We have had no issues with either Organisation and I was impressed too.

-
- The Big Four K
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Re: Thank you CAA!
If your paperwork is in order,RAASA will take about an hour
-go to the cafe at Rand,and eat something while you wait.

Re: Thank you CAA!
I have had nothing but top flight service from RAASA, ever since they have been in existance. The little I have with CAA, has also been great. great people to deal with.
Vernon.

Vernon.
- Leprachaun
- Frequent Flyer
- Posts: 1161
- Joined: Mon Aug 22, 2005 12:57 pm
- Location: Pretoria
Re: Thank you CAA!
cant say the same about Aeroclu , only waited 7 months for my membership card , ICASA nearly as bad as Aeroclub , paid in January got it this week Leprachaun
A pilot lives by perfection , or not at all!
Re: Thank you CAA!
Ouch not coolLeprachaun wrote:cant say the same about Aeroclu , only waited 7 months for my membership card , ICASA nearly as bad as Aeroclub , paid in January got it this week Leprachaun

Anthony Hugo
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Crosswinds
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Re: Thank you CAA!
Still waiting for my Aeroclub membership card after 18 months and a renewal
!!




Rusty, but getting there.
Re: Thank you CAA!
Just got my ATF from RAASA and also had a very nice & efficient experience, many thanks RAASA!!! 

Anthony Hugo
Crosswinds
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Re: Thank you CAA!
Aero Club - useless!! I needed to send a copy of my aero club membership form with my ATF renewal, still waiting for it, this after paying my fees mid December last year!! The best that they could give me was a letter of good standing which RAASA accepted - thanks Willem.
RAASA - continue to be very happy with their service, and Willem is always approachable, and gets back to you when he says he will
ICASA, fortunately a receipt of payment is sufficient now - just shows how we have had to drop our standards - I have no other dealings with them and do not look forward to the day that I have to.
I have no dealings anymore with CAA, but there have been a number of very complimentary comments on AvCom re their service of late
I believe in complimenting where due, and complaining where necessary
Now what to do with the rest of the uncivil service
RAASA - continue to be very happy with their service, and Willem is always approachable, and gets back to you when he says he will

ICASA, fortunately a receipt of payment is sufficient now - just shows how we have had to drop our standards - I have no other dealings with them and do not look forward to the day that I have to.
I have no dealings anymore with CAA, but there have been a number of very complimentary comments on AvCom re their service of late

I believe in complimenting where due, and complaining where necessary
Now what to do with the rest of the uncivil service

Re: Thank you CAA!
Now what to do with the rest of the uncivil service
[/quote]
OOOOH Dobbs, you are so harsh.


OOOOH Dobbs, you are so harsh.



Re: Thank you CAA!
Hey Vernon, still alive and kicking
When are you coming up to visit, I must have come down to see you at least three times this year - the fact that was wanting to sponge off you is irrelevant
I still owe you some of that exhaust tape / bandage, it is going fast

When are you coming up to visit, I must have come down to see you at least three times this year - the fact that was wanting to sponge off you is irrelevant

I still owe you some of that exhaust tape / bandage, it is going fast

Re: Thank you CAA!
I havn't forgotten about the tape, but I am a patient man. Wait till your next atf!!!!. Bernard said the oil was 350.00. He gets it in Umtata. Don't know if it is any cheaper up your way. How is Morne' doing with his repair?Dobbs wrote:Hey Vernon, still alive and kicking![]()
When are you coming up to visit, I must have come down to see you at least three times this year - the fact that was wanting to sponge off you is irrelevant![]()
I still owe you some of that exhaust tape / bandage, it is going fast
Regards Vernon.
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