IT Support
Posted: Thu Apr 19, 2012 7:43 am
This ought to make you feel better about your computer skills!
Tech support: What kind of computer do you have?
Customer: A white one...
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
**************************
Customer: Hi, good afternoon, this is Martha, I can't print.
Every time I try, it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the monitor,
but the computer still says he can't find it..
**************************
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
**************************
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: ! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in.
**************************
Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five dots.
**************************
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry... Internet Explorer..
**************************
Customer: I have a huge problem.
A friend has placed a screen saver on my computer,
but every time I move the mouse, it disappears.
**************************
Tech support: How may I help you?
Customer: I'm writing my first email.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address,
but how do I get the little circle around it?
**************************
This one and the next are our personal favorites!
A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door,
but that is a good point. The man sitting in the cubicle
next to me is under a window, and his printer is working fine.'
**************************
And last but not least!
Tech support: 'Okay Bob, let's press the control
and escape keys at the same time.
That brings up a task list in the middle of the screen.
Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!
--
Tech support: What kind of computer do you have?
Customer: A white one...
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
************************** Customer: Hi, good afternoon, this is Martha, I can't print.
Every time I try, it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the monitor,
but the computer still says he can't find it..
************************** Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
************************** Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: ! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in.
************************** Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five dots.
************************** Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry... Internet Explorer..
************************** Customer: I have a huge problem.
A friend has placed a screen saver on my computer,
but every time I move the mouse, it disappears.
************************** Tech support: How may I help you?
Customer: I'm writing my first email.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address,
but how do I get the little circle around it?
**************************This one and the next are our personal favorites!
A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door,
but that is a good point. The man sitting in the cubicle
next to me is under a window, and his printer is working fine.'
************************** And last but not least!
Tech support: 'Okay Bob, let's press the control
and escape keys at the same time.
That brings up a task list in the middle of the screen.
Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!
--
