At the beginning of the last financial year the Aeroclub had some R50,000 of unallocated bank deposits. At the end of the financial year I asked the question at the AGM and the figure was down to R28,000. This is not the fault of the Aeroclub staff as it is a system/member challenge. Pilots pay their fees without providing a reference. To 'fix" the problem you have to phone every member or email them and ask for those that have paid to provide proof of payment. This is an admin nightmare. The problem is further "challenged" as about 350 members have not provided an email address. In addition many have incorrect email addresses and telephone numbers.
On the Webo website you are offered two off-line payment methods.
The first is EFT - here you are sent an order confirmation with banking details for you to EFT payment. Banking details are not provided on the internet for security reasons.
The second is Direct Deposit - here you are sent an order confirmation with banking details for you to go to a bank and to deposit the payment.
Online payment is not offered as MISASA does not have a Credit Card Merchant ID - this costs about R400 per month and if obtained the Website could offer online credit card payment - Please comment on this matter if you feel that it is necessary. On the
www.weboonline.com/misasa/ website see the tab "Feedback" here you have been invited to comment on the matter of MISASA offering credit card payment. So far there has been zero response on this matter.
THE PROCESS
Firstly you need to open a MISASA Webo membership account. This is necessary so that we get your contact details. You can update your details at any stage. You can also check your membership account in your "MEMBERS' PORTAL" to see if your payment has been received. This ensures that we can eMail you and it ensures that we are not spammed with orders on the MISASA website. Once you are registered you must activate your account by clicking on the link that is sent to you. This is necessary to confirm your eMail address. You only need to do this once. We have about 20% of people that have registered who have not provided correct / valid eMail addresses so their membership accounts are not validated. I have traced a few via telephone numbers to find that they did not want to provide an eMail address as they fear that we will sell the list of eMails. Eish I empathise but the alternative is licking stamps!
Secondly you need to place an order on the MISASA website. It is an order because of the off line payment method. At the stage of selecting the item on the online shop you have not paid and it is thus an order. If we did online payment you would get an invoice. When we reconcile, those that pay without a reference can be narrowed down and we will have an eMail address for outstanding orders to match with unknown deposits. Believe me, already pilots are paying without a reference being given. This means you will not get the magazine and other notices.
The magazine is clearly headed: THE PREFERRED METHOD OF PAYMENT IS AS FOLLOWS however if you do not want to do this on the CONTENTS PAGE of the magazine is a heading MISASA BANKING DETAILS. If you follow the latter option and do not provide a usable reference then you are destined to be one of the anticipated 50 members who will not get the magazine etc as we will have no way of knowing who you are. Many people provide useless references such as fees or MISASA etc or just no reference so it becomes money from Santa - thank you.
PAYMENT OPTIONS
The R500 option is for the Aeroclub and MISASA membership. You cannot belong to MISASA without being a member of the Aeroclub. The R250 option is if you have paid the Aeroclub amount to another sub-section eg the EAA then you need only pay the MISASA portion of R250.
HELP
eMail me at
nemo@webo.co.za for help if you need it.
Fly safe
Nemo