Great Service from RAASA
Posted: Wed Aug 19, 2009 8:51 pm
Renewed my license today ....
Trip down to RAASA at Rand airport ....
An absolute pleasure
Trip down to RAASA at Rand airport ....
An absolute pleasure
Microlighters
Is it time to fly yet? Yes, let's go fly!
http://www.microlighters.co.za/
Great Service from RAASA
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Re: Great Service from RAASA
Posted: Wed Aug 19, 2009 9:21 pm
500% improvement on CAA
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 8:00 am
Must concur, These guys have bent over backwards to assist......Nkwazi wrote:500% improvement on CAA
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 9:25 am
I have said it before and will say it again: "Excellent Service from RAASA"
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 9:50 am
I must also agree. I have dealt with Willem Grobelaar. Always willing to go that extra mile.
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 12:33 pm
Went for ATF. What a pleasure. Friendly (and attractive) staff.
No-nonsense and quick service.
No-nonsense and quick service.
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 4:49 pm
Massive improvement on CAA`s service. 
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 5:03 pm
It is because they know we are Recreational Aircraft Pilots... And i am very happy to be one of them Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 7:48 pm
Must agree, got my new license no problem. Willem was very helpfull on the phone & face to face.
What a pleasure dealing with people who want to make a difference !
Hats off to you guys, keep up the good work.
It makes a pleasant change from the normal !
Thanks again !!!
Shaune
What a pleasure dealing with people who want to make a difference !
Hats off to you guys, keep up the good work.
It makes a pleasant change from the normal !
Thanks again !!!
Shaune
Re: Great Service from RAASA
Posted: Thu Aug 20, 2009 9:41 pm
Posted my ATF documentation and Gyro Licence renewal, and got everything back 100% correct, and in good time. Excellent service.
I like the way all the requirements are listed on their forms, so you don't end up wasting your time with incomplete documentation. Well done RAASA!
I like the way all the requirements are listed on their forms, so you don't end up wasting your time with incomplete documentation. Well done RAASA!
Re: Great Service from RAASA
Posted: Fri Aug 21, 2009 6:02 am
I agree. I have been there twice, once for license renewal and once for ATF. Excellent (and attractive) service from RAASA. Thanks guys.
Re: Great Service from RAASA
Posted: Tue Aug 25, 2009 2:54 pm
Yesterday, I went to their offices for the first time, and I just want to echo what was said before.... SERVICE with a smile...Plz keep it up.....We love u all..... 
Great Service from RAASA
Posted: Wed Aug 26, 2009 2:02 pm
a Thank you for a 'Thank you', with some wise words:
Hi Hannes.
Thank you for the compliments my team really appreciates positive feedback.
We will continue to strive for good and friendly customer service.
And if we do make mistakes, judge us on how we fix our mistakes.
I will pass the message on to the ladies.
Regards
Pierre Laubscher
RAASA Operations Manager
011 827 9330
http://www.raasa.co.za
Hi Hannes.
Thank you for the compliments my team really appreciates positive feedback.
We will continue to strive for good and friendly customer service.
And if we do make mistakes, judge us on how we fix our mistakes.
I will pass the message on to the ladies.
Regards
Pierre Laubscher
RAASA Operations Manager
011 827 9330
http://www.raasa.co.za
Re: Great Service from RAASA
Posted: Thu Aug 27, 2009 10:40 am
Agreed. Renwed licence and ATF last week. Painless. All done in one hour while I took down a burger and a few beers at the Cafe and stocked up on some spares from Aviation Engines.
Well done RAASA.
Well done RAASA.
Re: Great Service from RAASA
Posted: Thu Aug 27, 2009 8:04 pm
Isn't it great to read such possitive experiences for a change.
Vernon.
Vernon.