Aircraft agents in SA pathetic !

bergdwerg · Postby **bergdwerg** » Thu Feb 28, 2008 5:37 am

Must be tipical SA. Sitting in a differet country, doing research on what to buy when back, but do you think the agents respond, no ways, i dont think they want to do buisness, so unproffesional.A website also says allot on your product and level of proffesionalism.
Every e mail to the states i send, is a reply the following morning, seems like i going to spend my money there, any one wants to share a container?.I wont mension the bad guys, then it will make me as pathetic as they are, so far, John Waterson of Savannah deserves to have a successful buisness, thx for your promt replies

emil · Postby **emil** » Thu Feb 28, 2008 9:12 am

hi,...there is a sonerai in the states i want to bring in..but not worth it if i am going to send it in one container...so maybe we can share

Pykie · Postby **Pykie** » Thu Feb 28, 2008 10:23 am

bergdwerg wrote:Must be tipical SA. Sitting in a differet country, doing research on what to buy when back, but do you think the agents respond, no ways, i dont think they want to do buisness, so unproffesional......

Sounds like things have changed in the last while....or maybe some of the guys are falling out of the market due to low volumes (?)

For what its worth, last year I made enquiries to just under 20 MPL/LSA product agents across SA in order to evaluate best-value fixed-wing (on paper anyway).

All came back to me. Some quicker than others. Within a month, I had all the info I needed. And then I.....

.......bought a 4-stroke trike

Kevin

skybound® · Postby **skybound®** » Thu Feb 28, 2008 10:49 am

What other types did you consider bergdwerg?

RV4ker (RIP) · Postby **RV4ker (RIP)** » Thu Feb 28, 2008 11:29 am

emil wrote:hi,...there is a sonerai in the states i want to bring in..but not worth it if i am going to send it in one container...so maybe we can share

try jeff@jarlin.com. Jeff Sharman. he brought my Rv4 in. Can recommend him. Not the cheapest, but he did everything. Containers coming every 2-3 months. If you happy to put it together, deal with CAA etc he may negotiate a better rate.

emil · Postby **emil** » Thu Feb 28, 2008 11:49 am

RV4ker wrote:
emil wrote:hi,...there is a sonerai in the states i want to bring in..but not worth it if i am going to send it in one container...so maybe we can share
try jeff@jarlin.com. Jeff Sharman. he brought my Rv4 in. Can recommend him. Not the cheapest, but he did everything. Containers coming every 2-3 months. If you happy to put it together, deal with CAA etc he may negotiate a better rate.

thanks for the info

Smiley · Postby **Smiley** » Thu Feb 28, 2008 4:03 pm

Ignore

Smiley · Postby **Smiley** » Thu Feb 28, 2008 4:06 pm

Funny that most local guys have a small market segment i.e. SA, but they still don't make sure they keep it.

The international guys go the "un-differentiated segmentation" route, in other words, they want your business it does not matter who you are, where you stay and what you like.

That's why I like to buy international aircraft i.e. trikes, they just have so many more product sales and realy spend time on R&D issues to get the best possible design down.

Mainair Pegasus is a good example!

lamercyfly · Postby **lamercyfly** » Thu Feb 28, 2008 4:45 pm

Hi Berdwag.

Please pm me, and I will be more than glad to offer you the most outstanding sales and aftersales service.

I will assist you with choice and training tips.

Depending on your budget, I will also help you locate a used trike, complete with a pre-purchase inspection.

If you approached the Air Creation Agents in SA, I can only ask that you and anyone else considering an Air Creation to please bear with us through this transition stage. The current SA agent is terminating his obligations, and I am going to team up with the recognized new agent, and we will be offering outstanding sales and aftersales and merchandising and specials and and and..... I know what service is... I have grown my career on it, and I give what I expect in return.....

Thankyou and regards.

bergdwerg · Postby **bergdwerg** » Sat Mar 01, 2008 5:52 am

Thanks for the offer. I flew many moons ago trike.Interrested now in three axis only.
Regards
Bergdwerg

ZULU1 · Postby **ZULU1** » Sat Mar 01, 2008 5:59 am

Theres nothing wrong with Big G, Grant Raubenheimer hes on the ball and pesters me if I dont deliver toys on time. I think many will agree.

zulu1

Postby **Big-D** » Sat Mar 01, 2008 9:48 am

Yip service is a problem - ALthough I have heard only good things of Solo Wings

I received great service from Big G (P & M agent) while flying a Mainair - Actually quite exceptional

I then sold my Mainair and bought an Airborne - They make good trikes, nobody will disagree but I have found their service/support to not be that great, not even answering my queries etc. (I am not referring to the local agent, but Airborne themselves)

I don't own an Air Creation but every single question I have sent their way they answered very quickly and professionally - Dave I look forward to you growing the brand in SA

D

Tower · Postby **Tower** » Sat Mar 01, 2008 1:47 pm

In my experience, Solowings (Aquilla)very very good.

Hot Stuff · Postby **Hot Stuff** » Sun Mar 02, 2008 9:27 am

Tower, could not agree with you MORE, Solowings service is EXCELLENT

Mc Guyver · Postby **Mc Guyver** » Mon Mar 03, 2008 8:51 am

I then sold my Mainair and bought an Airborne - They make good trikes, nobody will disagree but I have found their service/support to not be that great, not even answering my queries etc. (I am not referring to the local agent, but Airborne themselves)

Hi BigD.
I am the Central Coast Australia agent for Airborne and find the service and response amazing.
If you need any help give a shout

Aircraft agents in SA pathetic !

Aircraft agents in SA pathetic !

Re: Aircraft agents in SA pathetic !

David

Nothing wrong with Big G

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